[Resolved] SDV installation error on Linux

Installation
1

Hello,

Getting the following message when trying to install sdv-enterprise on one of linux dev server. below is a snippet of the outputs from sdv-installer.

Would you prefer I create a topic like this the next time or should I add to an already open topic that is relevant?

________________________________________________________________

(devenv) dgl@devserver:/u/dgapps/dglab/jupyter_nb$ sdv-installer check-requirements
Verifying system requirements for SDV Enterprise:

Operating system: Linux
OS Version: 5
Architecture: x86_64
Python Version: 3.10.12
System bit: 64-bit
Pip version: 22.0.2

Result: Passed
Your system meets the technical requirements for SDV Enterprise.
(devenv) dgl@devserver:/u/dgapps/dglab/jupyter_nb$ sdv-installer install --upgrade
Username: bkrishna@dollargeneral.com
License Key: ********************************

Installing SDV:
sdv-enterprise - Installation failed. Use --debug for more details.

Installing Bundles:
bundle-ai-connectors - Installation failed. Use --debug for more details.

Warning: In order to use AI Connectors, you’ll need to install database-specific packages. Please use the --options flag to specify your database variants.

Warning! Some packages that you have access to could not be installed. Please check your setup and contact DataCebo to troubleshoot.
(devenv) dgl@devserver:/u/dgapps/dglab/jupyter_nb$ sdv-installer install --upgrade --debug
Username: bkrishna@dollargeneral.com
License Key: ********************************

Installing SDV:

pip install sdv-enterprise --index-url https://bkrishna%40dollargeneral.com:****@pypi.datacebo.com/ --trusted-host pypi.org --trusted-host pypi.python.org --trusted-host files.pythonhosted.org --trusted-host pypi.datacebo.com --upgrade
Looking in indexes: https://bkrishna%40dollargeneral.com:****@pypi.datacebo.com/
WARNING: Skipping page https://bkrishna%40dollargeneral.com:****@pypi.datacebo.com/sdv-enterprise/ because the GET request got Content-Type: application/vnd.pypi.simple.v1+html.The only supported Content-Type is text/html
ERROR: Could not find a version that satisfies the requirement sdv-enterprise (from versions: none)
ERROR: No matching distribution found for sdv-enterprise

Installing Bundles:

pip install bundle-ai-connectors --index-url https://bkrishna%40dollargeneral.com:****@pypi.datacebo.com/ --trusted-host pypi.org --trusted-host pypi.python.org --trusted-host files.pythonhosted.org --trusted-host pypi.datacebo.com --upgrade
Looking in indexes: https://bkrishna%40dollargeneral.com:****@pypi.datacebo.com/
WARNING: Skipping page https://bkrishna%40dollargeneral.com:****@pypi.datacebo.com/bundle-ai-connectors/ because the GET request got Content-Type: application/vnd.pypi.simple.v1+html.The only supported Content-Type is text/html
ERROR: Could not find a version that satisfies the requirement bundle-ai-connectors (from versions: none)
ERROR: No matching distribution found for bundle-ai-connectors

Warning: In order to use AI Connectors, you’ll need to install database-specific packages. Please use the --options flag to specify your database variants.

Warning! Some packages that you have access to could not be installed. Please check your setup and contact DataCebo to troubleshoot.
(devenv) dgl@devserver:/u/dgapps/dglab/jupyter_nb$

2

Hi @bkrishna,

Please feel free to create new topic whenever you run into issues. We are happy to help. (We are also able to merge topics on our end if it ends up being similar to an existing issue.)

Regarding the installation: There seemed to be some server downtime last night on our end for a few hours. We have double-checked the health of our systems and they are all up again. I was also able to complete an installation this morning on a Linux machine.

Could you try again today and let us know if this is continuing to happen? Apologies for the inconvenience. Our engineers are actively looking into the root cause of the downtime.

3

I tried it again today and got the same message back. I upgraded the pip version, then I tried again and that worked. Apparently, pip version was at 22.0.2, and taking it to 25.3 fixed it.

Thanks,

Bharani K

4

Thanks for the update @bkrishna. Happy to hear that it’s working for you now.

Our Technical Requirements docs mention that the pip version should be 22.3 or higher. So this makes sense.

It seems that the SDV installer check-requirements incorrectly reported that 22.0.2 was ok. I have flagged this to the engineering team, and we will fix SDV installer’s checker to be in-sync with our documentation

In the meantime, our docs continue to be our go-to place for the latest requirements. Thanks!