[Resolved] Error installing (expired version) and user warnings

Hello @joachim.zaspel ,

Welcome to SDV Enterprise. We’re happy to have you in our invite-only support forum and we’re excited to see what kind of value synthetic data will bring for you.

Let’s get started! Please reply below to confirm whether you have successfully installed SDV Enterprise, or let us know if you need guidance for troubleshooting.

As a reminder: To install SDV Enterprise, you will need your username and license key, which has been sent to you via email (from support@datacebo.com). Please check your spam folder if you have not received it. Once you have this information, please save it in a safe place for future use.

The installation instructions are available in the link below:

Thanks,
The DataCebo team

All good. It is installed.

Freundliche Grüße

Joachim Zaspel

SBK
Siemens-Betriebskrankenkasse

Analytik
joachim.zaspel@sbk.org

Tel. +49 (89) 62700-713 | Fax: +49 (89) 62700-60713
Heimeranstr. 35 | 80339 München
sbk.org | Meine SBK | Facebook

@joachim.zaspel thank you for the quick response. Could you please verify your SDV Enterprise installation by running this code and providing the output?

import sdv
print(sdv.version.enterprise)

Thank you!

Hello Gaurav,

I tried re-running a pipeline that used to work. Apparently something changed.

./start_synthetic_data_dummy.sh /usr/local/lib/python3.9/site-packages/sdv/init.py:113: UserWarning: Failed to load “sdv.multi_table.dayz” from “sdv_enterprise.sdv.multi_table.dayz” with error: Your version of SDV uses a network connection to check for permissions. An error occurred while attempting network communication. If this problem persists, please contact DataCebo with any questions.

But on 25.10.2024 16:16 DataCebo stated that no internet connection is required. Note we made the purchase on this premise, because our servers are behind a corporate firewall that I do not control.
Can you please deliver on your promise and give me a software that actually does work without a connection to the internet.

Also note that installing version 0.19.0 did fail with error “This version of the SDV Enterprise has expired”

Hi @joachim.zaspel, I’ll close this ticket out since you were able to install and use SDV Enterprise earlier. For technical issues with using SDV features or troubleshooting, please feel free to start a new thread in #Developer Support.